Fun with a Car Dealer; or, How I Spent My Wednesday Afternoon.

A couple of weeks ago Greg and I went truck shopping. After having trouble getting a certain dealer to call us back (though we basically walked in and said, “Hi, we want to buy a truck as soon as possible. Will you sell it to us?”), I sent an e-mail blast to every Dodge dealer in a 45-mile radius, describing exactly what we wanted, and asking for a quote.

We got about ten responses, and ended up working out a deal with a dealership that gave us the best deal. No big surprise, right?

But one of the other dealerships sent me this:


We just wanted to make sure your on-line vehicle request is being handled to your satisfaction. I would consider it a personal favor if you would reply to this email and let me know if there is anything we can do to provide you with better service.

How are we doing?

Did we provide the information you needed?

What would you like us to do to make your experience better?

Best regards,


I responded almost immediately with:


I certainly appreciate  your help. We ordered a Ram through South County Dodge on Saturday. Sorry.


And then he came back with:


Thanks for letting me know. I am however disappointed to hear that you pulled the trigger and didn’t let me see if I could beat their deal.



Do you ever have one of those days when you’re a little cranky because you’ve been corralling children and fighting to get the young one to clean his room and trying to teach the older one how to bake cookies, and something like this just RUBS YOU THE WRONG WAY?

Yeah, me too.

So here’s what I’ve sent Travis:

Dear Travis –

I understand you’re disappointed. Once when I was a kid I thought I would see if my tongue would really stick to metal when it was freezing, just like Flick in “A Christmas Story.” I chose to do it myself – did it without issue of the triple-dog-dare, in fact. I was very disappointed to find the stories were true. As it turns out, the movie’s creators failed to issue a warning that children shouldn’t try those stunts at home.

Anyway, back on point, we had so many responses from dealers we simply could not make a decision. My husband and I, after 7 or 8 tequila shots, realized we had but one option. We posted each e-mail quote from dealers on the wall and commenced a dart-throwing to decide who would get our business. As it turns out, neither my husband nor I can hold our tequila, so our aim was off. I am sure if we had been sober, you would have been the winner. As it stands, we are now replacing 3 sheets of drywall and a cat.

I’m sure you understand.


Should be interesting to see his response.

If I don’t get back here before the holiday, Merry Christmas or Happy Festivus or whatever you celebrate or don’t celebrate or whatever.

3 thoughts on “Fun with a Car Dealer; or, How I Spent My Wednesday Afternoon.

  1. Jason

    Wow… That was good! Funny how he has the balls to chastise you for not making sure he couldn’t beat the deal. And if he couldn’t, then what? Buyers market out there- sales people need to understand that they better be fast and be the best otherwise they wont be sales people much longer.

  2. Cynthia Schon

    Love it! I often think of the smart-ass thing I want to say but don’t always make time to do it. We just knew you were going to get a new truck!

  3. Michelle

    Jason – I know, right? At first I thought I was just reading it wrong but when my mild-mannered husband took it the same way I couldn’t help but respond. I can tell you it was really hard to get someone to sell us a truck.

    Cynthia – yeah, I know. ha! Ours has gotten to the point where I can’t lock the doors because the locks are sticking, and we still swear something funny is going on with the transmission even though the dealerships tell us nothing is wrong with it. We didn’t trust it to pull us over the Rockies, so…

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